Night Shift Accessories Support
What is the problem with your strap or chest belt?
Switching from strap/chest
Before using the device in a different location (chest or neck), the settings on your Night Shift device must be changed. Follow these directions to change your Night Shift settings using the Night Shift Computer Portal or the Night Shift Mobile App.
Finding the retention bands
When the strap is packaged, the retention bands are placed over the top of the magnetic ends of the strap.
How often to replace strap
It is recommended to replace the neck strap every 6 months. The strap should be replaced when signs of deterioration appear.
Magnets came out of strap
The neck strap should be inspected regularly for signs of deterioration due to normal wear and tear. It is recommended that the neck strap be replaced every six months. If you disconnect the magnetic clasp by pulling the ends apart, the material stretches and can tear. To avoid this problem, be sure to unclasp the strap by bending at a 90° angle, like snapping a stick. Please review step 9 of the User Instructions.
Fitting the strap
Step-by-step instructions found in the User Instructions.
How often to replace belt
The belt’s life span may vary depending on use frequency and care. The chest belt should be replaced when signs of deterioration appear.
How to fit chest belt
Step-by-step instructions found here: https://nightshifttherapy.com/chest-belt-instruction/
Cleaning the strap/chest belt
See page 2 of the User Instructions for the Night Shift cleaning procedures. Note that the chest belt should be cleaned using the same method as the neck strap.
Strap/Chest Belt Documentation
User Instructions: https://nightshifttherapy.com/night-shift-user-instructions/
Using the Chest Belt: https://nightshifttherapy.com/night-shift-user-instructions/
Adjusting the Chest Belt: https://nightshifttherapy.com/chest-belt-instruction/
Select Neck or Chest Option: https://nightshifttherapy.com/night-shift-chest-belt-software-instructions/
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