Night Shift Device Support
What is the problem with the device?
Lights (LEDs) do not work
If the battery is completely dead, the LEDs will not turn on. Please fully charge the device and press the on/off button for 1 second. If the LEDs still do not turn on, click here to submit a support ticket.
Liquid or water damage
Use of the device should be discontinued. This type of damage is not covered under warranty.
Power button issue
If the battery is completely dead, the device will not turn on. Please fully charge the device and press the on/off button for 1 second. If the device still does not turn on, click here to submit a support ticket.
Other physical damage
ABM warranties the Product to be free from defects in workmanship and to be in a condition suitable for normal use. Damage resulting from improper use will not be covered under warranty and no servicing will be provided. More information found here: Warranty Information
Damaged USB port
Use of the device should be discontinued. This type of damage is not covered under warranty.
Device Documentation
Instructions: https://nightshifttherapy.com/night-shift-user-instructions/
Device FAQ: https://nightshifttherapy.com/device-faq/
Device Technical Details: https://nightshifttherapy.com/technical-details/
Additional Documents: https://nightshifttherapy.com/support-documentation/
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